DAY 5 - POSITIVE LEADERSHIP CHALLENGE
COMMUNICATE. COMMUNICATE. COMMUNICATE.
Most teams, including teams at home, break down because of poor communication. Where there is a void in communication, negativity fills it. And when negativity fills it, people start to assume the worst and act accordingly.
At the root, it's all about fear. When we are uncertain, fear and negativity creep in and dominate our thoughts, behavior and actions. This leads to a lack of trust, productivity, focus, teamwork and success. Instead of taking positive actions to thrive we go into survival mode and just try to survive.
Frequent and positive communication fills the void and begins the process of building trust. You can’t have a great team without strong relationships and you can’t have strong relationships without great communication and trust. Leaders must communicate with team members individually and collectivity as a team and team members must enhance their communication with each other.
Communication builds trust.
Trust generates commitment.
Commitment fosters teamwork and teamwork delivers results.
It all starts with great, positive and proactive communication.
TAKE ACTION
Leaders, I encourage you to get on the phone or personally meet with your company as often as possible and share your vision for the future and progress along the way. This matters in good times and especially in challenging times or times of change.
Managers, communicate to your team. Meet both individually and collectively. If you are a virtual team, schedule a regular call or Zoom and spend a few minutes communicating and connecting. Talk about your vision and goals. Talk about hot topics. Discuss progress and challenges and share inspiration and motivation as often as possible.
Sales people, talk to your customers. Call them up. Meet with them. Ask about their fears and issues. Show them a positive vision for the future and explain how you are positioned to help them get there. Help them solve their challenges. The more you communicate with them the more they will trust you.
If you always fill the void with communication then negativity and fear can't breed and grow.
Tomorrow we'll address the importance of Connection to Create Commitment.
-Jon
PS, Discover the 5 Proven Ways Great Leaders Defeat Stress, Fear, and Uncertainty - Watch the full replay here of my recent LIVE webinar where I shared actionable strategies you can use right now, plus answered top questions from leaders like you.